We receive lots of questions in regards to the availability of tickets, invoices, hotels and discounts. So we have grouped these questions here for your convenience.
Tickets & discounts
Question: When tutorial or conference only tickets are “sold out”, will there be more tickets available later?
Answer: All tickets are made available for purchase. Some tickets are really popular and are sold out quickly. But this doesn’t mean that they are actually bought.
There is an option to pay by bank transfer and gives buyers the opportunity to reserve tickets. If the money is not received by our ticket sales partner, these tickets will become available again. This means that “sold out” doesn’t mean they are all paid for and they can become available again after a few days.
Question: Can we get a discount for bulk purchases?
Answer: No, unfortunately not. We have our early bird sales for discounted ticket prices, but our regular tickets are being sold for the amount they are being made available.
Question: What is the price difference between Early Bird tickets and regular tickets?
Answer: Early bird tickets are on average € 55 cheaper than regular ticket sales. Here’s the price overview:
Question: Are conference only tickets for just one day or two days?
Answer: On Friday the day is split up into three parts:
- workshops are held on Friday between 09:00 and 12:30
- conference sessions starts at 13:20 and ends at 19:20
- social evening event starts around 19:20
On Saturday the day is divided into two parts:
- conference sessions starts at 9:00 and ends at 18:00
- social evening event starts around 18:00
Question: Can I book a room at the conference venue?
Answer: No. The hotel of the venue has only a limited amount of rooms available. We have all of these rooms booked for staff, speakers and sponsors.
Please have a look at Venue page for recommended hotels in the neighbourhood. Bonus: we provide a shuttle service between these hotels and the conference venue on both Friday and Saturday.
Question: We purchased our tickets, but can we get an official invoice?
Answer: If you require an invoice for your purchase, please send an e-mail to firstname.lastname@example.org with your ticket ID and your VAT information (if you haven’t provided it during purchase). At the end of each month we will send you your invoice.